Guarantees

 

The houses of Sweet Home meet all legal standards for design of residential buildings set by the Bulgarian legislation in the field of construction.   All requirements for bearing capacity are met (static strength and resistance to earthquakes), heat insulation, sound insulation, waterproofing, lightning protection, fire  safety,  sanitation  and protection of health and life.

 

On the guarantees which we provide to our customers:

 

Ordinance № 2/31.07.2003 for putting into operation of construction sites in the Republic of Bulgaria provides the following:

 

The minimum warranty terms for completed construction  and  assembly  works,  facilities and construction sites are:

 

- For all newly-built structures of buildings and facilities, including the ground beneath them -

10 years;

 

- For waterproofing, thermal insulation, sound insulation  and  anti-corrosion work  on buildings and facilities in a non-aggressive environment - 5 years, and in an aggressive environment - 3 years;

 

- For all types of construction, assembly and finishing works (floor and wall coverings, tinsmith, hardware, carpentry work, etc.), and for interior  installations  of  the  buildings  - 5 years;

 

We comply with the prescribed legal warranties! In most of the construction and assembly works we even surpass them. Regarding information about warranties for particular materials used and warranties for building elements, we need to go into details. We give you certificates of the materials used and we provide warranty on all construction and assembly works.

 

 

Our company works for the purpose of satisfying our clients. As regards warranty on the quality of construction and assembly works done in the process of building, it looks like this:

 

1. The quality of completed construction and assembly works is controlled according to the project requirements and the relevant regulations.

 

2.  In  case  of  establishing  works  of  poor quality carried out not in compliance with the regulations and the project requirements, a protocol  shall  be  made  between  the Contractor and the authorities for investment control over the site indicating the deadline for rectification.

 

3. Established construction and installation works of poor quality are:

- not paid by the Assignor

- repaired at the expense of the Contractor

- removed at the expense of the Contractor.

 

 

For the last 20% of the construction sum, a tripartite agreement shall be concluded with a bank for the so-called escrow account. "Escrow account" is a trust account opened in a bank in the name of the Contractor. In this account, the sum is blocked and released by the bank to the Contractor only under certain conditions. These conditions are:

 

- Completion of the assembly of the house established by the signing of a delivery and acceptance protocol by the Assignor.

 

- Completion  of the finishing work established by the signing of a delivery and acceptance protocol by the Assignor.

 

- Preparation of a technical passport of the building according to Article 176 of the SPA established by the signing of a delivery and acceptance protocol by the Assignor.